Enabling Hangouts for Google Apps users

You may have heard that Google launched a unified messaging app/service called Hangouts yesterday at Google I/O 2013. Hangouts works in Chrome as an extension as well as within Google+ (which also received a revamp). Interestingly, you can also download the Hangouts app on to your Android and iOS device too (iPhone and iPad). The result is a relatively cross-platform messaging option which requires you to be a Google+ user (a little catch).

I installed the app on my iPhone and iPad, lamented the lack of multi-account support, was corrected and then discovered I couldn’t add my Google Apps accounts (my two work accounts). I did a quick search and discovered that you need to enable this in your Apps settings first and thought I’d show you how in this post.

First, you need to enable the feature in your Apps dashboard

Step 1:


Step 2:


You then see this:


Next, open your iOS app and add your accounts

I used my iPad for this demo but the same options are available in the iPhone version. To get started, tap the gear cog in the top left of the app screen and go into your Settings.

Once in settings it is pretty easy:


You may see some other stuff in settings when you first open the Settings panel. The panel simplifies once you have added a second account (the settings that disappear from the main panel are shifted to individual account level settings).

When you add your accounts, you will need to do the following:

  1. Sign in with your username (email address) and password;
  2. If you have 2 factor authentication enabled, you will be prompted for a PIN;
  3. You will be asked for your mobile phone number (you can skip this) which is presumably associated with your account as with iMessage and WhatsApp (pick your country from the list and add your phone number);
  4. You’ll receive a one time PIN to the number you supply (if you supply a mobile phone number), enter that and proceed;
  5. You may be prompted to add a profile photo if this process activates Google+ for your Apps account.

Once complete, you have a handy drop-down to enable you to switch between accounts:


You’ll need to do this with each device (which is a bit of a pain).


  1. Mark Milligan avatar

    Great post. There is so much info going around about the new MWEB uncapped deals, kind of alot to take in. So what do you recommend for the average home user that has a 512 kbps line?

  2. Ashton van Schoor avatar
    Ashton van Schoor


    Any chance on clarifying the much left alone term of “shaped” service.
    Which protocols get preference and when?


  3. ales1212 avatar

    You're right about the “Seemingly” cheap ASDL offering. I found way cheaper options at my local ISP. I needed a reliable connection to the internet last year when I started a cheap clothing company, and my best option was AOL, although it wasn't the cheapest.

  4. pauljacobson avatar

    When it comes to a business I think the best option isn't necessarily the cheapest but the option that offers the best value all round.

  5. […] blog’s busiest day, so far, was 18 March 2010 when my blog received 546 […]

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