Paul Jacobson

International Internet access still on the fritz due to Seacom maintenance

Our Internet connection has been terrible all weekend and this morning our international link seemed to fall away leaving us with local sites and the big nothing beyond them. I contacted Afrihost and asked what is going on and they came back with the following:

SEACOM Maintenance STILL IN PROGRESS

Please be advised that the SEACOM cable is currently offline for maintenance. SEACOM maintenance was scheduled to be done on Saturday 24th April.

There is currently no expected time of resolution and we will update this status page as we get updates.

Traffic is being re-routed over SAT3, but international speeds have been negatively affected.

Services such as Instant Messenger and websites hosted overseas(google) will be affected.

Local speeds will not be affected.

Seacom did publish an advisory a few days ago about maintenance on the 24th but it seems to be more complicated than Seacom anticipated because the line is still offline. The other cables coming down the east and west coasts can’t come soon enough. It seems that our other main line to the rest of the Internet is not coping with the load very well.

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Comments

  1. Marius avatar
    Marius

    Paul,

    I also have an IS connected ADSL line and it went down at around 7 this morning for international. What I find very strange about the comment above is that they say traffic is routed via SAT3 and will be slow. Well I also have a Webafrica account and switched to that and my international is what it should be … have no issues whatsoever.

    Now why does 1 ISP (webafrica) not have any problems. Where do they then get their bandwidth?

    Reply
  2. JooP avatar
    JooP

    Marius,

    I too have an account with Web Africa and it's down. The only Web Africa account working is the one that routes / connects through SAIX NOT IS. Saix still going because as I understand it (could be wrong) SAIX (telkom) have and always have had acces to the SAT3 cable (international bw). My Saix account is flying.

    Anything going through IS (and as a result Seacom) is donw. What I find strange is why IS don't route international traffic through satelite like they used to?

    Reply

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