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Another interesting post about how we are moving to faster modes of communication and how email is being regarded as the more formal mode of communication.
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I’m not surprised at all. One thing that wasn’t really discussed in the article is the high cost of telecoms in South Africa which makes a call centre business here far more expensive than in a country like India.
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The Open Coffee concept is really appealing. I’d love to see one of these sessions in action.
What do you think?