Not a single envelope to be found …

I was at Sandton City this afternoon for a movie and I wanted to deposit a cheque I received from Google (yay me!) so because I bank with Standard Bank I went to a Standard Bank ATM to deposit the aforesaid cheque and found … no deposit envelopes.  So I tried the next one … and the next one … and the next one … until I had tried every Standard Bank ATM in Sandton City and there was not a single deposit envelope to be found.  What crap is that?  It seems the bank doesn’t want my money because it is too much effort for some employee to do the rounds and make sure that there are envelopes in the machines and perhaps a couple extra ones in case the ones in the machines run out or are stolen to make pretty blue and white hats!

Of course I don’t really expect a response from the bank to this post.  They don’t really respond to blog posts by their customers.  I think there is actually some kind of special Bank Code with a fancy handshake and passphrase which pretty much involves sticking their heads into the ground and pretending everything is fine.  Just the same I thought I’d share my frustration.

Inspired.  Motivated.  Involved.  My ass!

Tags: , , , ,

Paul

Enthusiast, writer, strategist, web developer, and photographer. Passionate about my wife, Gina and #proudDad.

  1. This doesn’t surprise me at all…

    I’ve had three bad experiences with Standard Bank in the last two months – Sandton City branch in particular.

    The first was posted on hellopeter.com – to which they responded and proceeded to do bugger all about. This particular error ended up costing me close to R700 rands worth of interest etc…

    The second time I was made to wait 30 minutes for a personal banker while a “prospective client” was ushered to the front of the queue.

    The last tme I was told a transfer of balance would take 2 days – it took 7.

    The Sandton City branch used to be brilliant. I will never give them any new business in the future. Be assured.

    I financed my new car through Wesbank 2 weeks ago. Purely because of your crap service.

  2. This doesn’t surprise me at all…

    I’ve had three bad experiences with Standard Bank in the last two months – Sandton City branch in particular.

    The first was posted on hellopeter.com – to which they responded and proceeded to do bugger all about. This particular error ended up costing me close to R700 rands worth of interest etc…

    The second time I was made to wait 30 minutes for a personal banker while a “prospective client” was ushered to the front of the queue.

    The last tme I was told a transfer of balance would take 2 days – it took 7.

    The Sandton City branch used to be brilliant. I will never give them any new business in the future. Be assured.

    I financed my new car through Wesbank 2 weeks ago. Purely because of your crap service.

  3. This doesn’t surprise me at all…

    I’ve had three bad experiences with Standard Bank in the last two months – Sandton City branch in particular.

    The first was posted on hellopeter.com – to which they responded and proceeded to do bugger all about. This particular error ended up costing me close to R700 rands worth of interest etc…

    The second time I was made to wait 30 minutes for a personal banker while a “prospective client” was ushered to the front of the queue.

    The last tme I was told a transfer of balance would take 2 days – it took 7.

    The Sandton City branch used to be brilliant. I will never give them any new business in the future. Be assured.

    I financed my new car through Wesbank 2 weeks ago. Purely because of your crap service.

What do you think?

%d bloggers like this: