Computer Weekly has an article about how implementing a comprehensive knowledge management system has saved the law firm, SJ Berwin, around £700,000 per year in storage costs for all the paper. It has also made all that knowledge more widely accessible to the rest of the firm in a more meaningful way:
A growing volume of e-mails, held separately to the paper files and other electronic documents, increased the risk that case files would be incomplete.
The law firm installed the WorkSite legal document management system from Interwoven, which brings all case documents into a single searchable file. The system allows professionals across the firm’s offices to share repositories of case information, containing more than six million electronic documents, scanned images and e-mails.
The new system means administrative staff no longer have to print and file thousands of e-mails and supports compliance, security and disaster recovery policies. The electronic system is producing savings of £700,000 a year in storage costs.
SJ Berwin’s IT director, Simon Kosminsky, said, “Interwoven WorkSite allows us to provide significantly better and more flexible service to clients – any lawyer receiving an urgent call at 2am can deal with problems instantly, without the need to return to the office or carry cumbersome folders home.???
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What do you think?