Hi Gian

Thanks for dropping by and commenting. I think these two changes/fixes will make it a lot easier to keep connected and perhaps even reduce the load on your accounts people. The lady I spoke to yesterday who reconnected me had to wade through a lot of payment confirmations to find mine. Giving customers the ability to get to their control panel and pay their outstanding bills and have their accounts reconnected in the process must reduce the load your accounts people are carrying too.