This doesn’t surprise me at all…
I’ve had three bad experiences with Standard Bank in the last two months – Sandton City branch in particular.
The first was posted on hellopeter.com – to which they responded and proceeded to do bugger all about. This particular error ended up costing me close to R700 rands worth of interest etc…
The second time I was made to wait 30 minutes for a personal banker while a “prospective client” was ushered to the front of the queue.
The last tme I was told a transfer of balance would take 2 days – it took 7.
The Sandton City branch used to be brilliant. I will never give them any new business in the future. Be assured.
I financed my new car through Wesbank 2 weeks ago. Purely because of your crap service.