oooh- i been there! it infuriates me. and it doesn't seem to matter which pick 'n pay it is either! i have lost count of the number of times i have unpacked all my groceries and started having them rung through the till when either a comment or a dirty look or or something not working or simply waiting too long (even just for acknowledgement) has made me leave everything right there and walk out of the shop.
i have also removed a “closed” sign on the till if i have been waiting and especialy if “she” saw me coming.
and pick 'n pay supposedly guarantees you not standing in a till queue with more than three other people!
something else that might be nice would be lessons in packing groceries into bags… distributing weight evenly for example! i am so tired of carrying lopsided because EVERY SINGLE TIN is in one bag and all the boxes of cereal are in another bag! i've taken to packing my own groceries.
i have also complained to pick 'n pay via telephone… hasn't made much difference that i can see…