Hi everyone I haven't responded to yet. I must just point out that I am not a Nokia technician so I can't really answer all of your questions about faults. What I do suggest, if you continue to experience faults, is to go to your local Nokia repair centre and get the technicians to check your phone out properly.

As for phones doing what TV ads show, bear in mind that TV ads often misrepresent what the phones can actually do, to a degree, so don't expect your phone to do exactly what the ad says it can do.