Here’s another perspective on small vs big…

I have engaged with “large” audit firms, the “big names”, and what has ended up happening is that I have received bad service from not-yet-competent staff, who were not supervised and their work was not thoroughly reviewed by the CA assigned to my account, the person who I actually engaged with.

I’m starting to believe, the only thing the big firms have is a perceived brand, lacking any real substance to back it up, and that if you’re looking for good authentic service, the best approach is to find a “small” firm that actually cares about their clients and their own reputation.